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Work description: Mystery shoppers, also called secret shoppers or undercover customers, evaluate businesses' products and services. Mystery shoppers pose as regular customers to gather unbiased data about their experience. As a mystery shopper, you must use predetermined metrics to assess the business, which are often provided by the company to measure customer service standards. This information is used to identify areas for improvement and ensure products and services meet customer needs and expectations.
Payment: Project Based or paid Per Task completion
Work: Full-time/ Part-time/ Seasonal
Type: Freelance field gig work